IMPLEMENTATION OF INTEGRATED LICENSING SERVICE POLICY IN INCREASING THE EFFECTIVENESS OF PUBLIC SERVICES IN GORONTALO DISTRICT

Abstract

This study aims to describe: a) the strategy for implementing an integrated licensing service policy in increasing the effectiveness of public services in Gorontalo Regency, b) the factors that determine the implementation of an integrated licensing service policy in increasing the effectiveness of public services in Gorontalo Regency. The method used is Sequential Exploratory, data collection techniques using closed interviews, data reduction analysis techniques, data display, conclusions and data verification. The results of this study indicate a) the strategy of implementing an integrated licensing service policy in increasing the effectiveness of public services in Gorontalo Regency which can be seen from the planning, implementation and monitoring and evaluation. b) the factors that determine the implementation of the integrated licensing service policy in increasing the effectiveness of public services in Gorontalo Regency, seen from the mentality approach, system approach, networking approach, organization, interpretation, application.