KIRAN DHANGAR; PRATEEK ANAND. A REVIEW ON CUSTOMER CHURN PREDICTION USING MACHINE LEARNING APPROACH. International Journal of Innovations in Engineering Research and Technology, Maharashatra, India, v. 8, n. 05, p. 193–201, 2021. DOI: 10.17605/OSF.IO/ACNKJ. Disponível em: https://repo.ijiert.org/index.php/ijiert/article/view/2544. Acesso em: 22 oct. 2025.